Secure FTP Information

Depending on a customer's needs, NAL Research provides access to a secure FTP site. When access is granted, the customer receives a username and password, and has access to a certain part of the site. Different areas of the site are protected by different usernames and passwords.

Connection with the secure FTP site is done using the SFTP (SSH) protocol, which provides encrypted transmissions. Most browsers do not support the SFTP (SSH) protocol like they support the FTP protocol by typing ftp:// in the url. Therefore, we recommend using a client program for connecting to the site. Two free programs that allow you to connect using SSH are CoreFTP LE™ and WinSCP. Also, if you already have an ftp client program, it may already have an option for using the SSH protocol.

Instructions for using the following two programs are located below.

Using CoreFTP LE™

Step 1Visit the CoreFTP homepage and download CoreFTP LE™.

Step 2 — Run CoreFTP LE™. At the "Site Manager" screen click the "New Site" button and fill in the fields with the values shown below. Then, click the "Connect" button to begin the login process.

Site Name Name the site something.
Host / IP / URL ftp.nalresearch.com
Username Enter username obtained from NAL.
Anonymous Unchecked
Password Enter password obtained from NAL.
Don't save password Check if you don't want Core FTP LE™ to remember the password.
Port 22
Timeout A good timeout is 60.
Retries This value is up to you.
PASV Does not apply to SSH/SFTP
SSH/SFTP Checked
Use Proxy This value is up to you.
SSL Options Use default unless you know what you are doing.
CoreFTP Site Manager Screen

Step 3 — If this is the first time loging into the site, the following "Warning" screen should appear.

CoreFTP Warning Screen

Verify that the server's key fingerprint is as follows.

ssh-rsa 1024 fa:3e:e9:17:92:af:f7:e9:78:81:ee:fa:b4:96:6c:7c

If the fingerprint does not match, click the "Cancel" button and contact us. We may just need to update the website with the new fingerprint. However, if the fingerprint matches, it is safe to click the "Yes" button and continue loging in.

Step 4 — After the username and password have been verified, the main window will appear and allow you to transfer files.

Using WinSCP

Step 1Visit the WinSCP homepage and download WinSCP.

Step 2 — Run WinSCP and fill in the "WinSCP Login" window with the following values as shown below. Then, click the "Login" button to begin the login process.

Host name ftp.nalresearch.com
Port number 22
User name Enter username obtained from NAL.
Password Enter password obtained from NAL.
Private key file Leave blank.
Protocol SFTP
WinSCP Login Screen

Step 3 — If this is the first time loging into the site, the following "Warning" screen should appear.

WinSCP Warning Screen

Verify that the server's key fingerprint is as follows.

ssh-rsa 1024 fa:3e:e9:17:92:af:f7:e9:78:81:ee:fa:b4:96:6c:7c

If the fingerprint does not match, click the "Cancel" button and contact us. We may just need to update the website with the new fingerprint. However, if the fingerprint matches, it is safe to click the "Yes" button and continue loging in.

Step 4 — After the username and password have been verified, the main window will appear and allow you to transfer files.