To request an order form please email sales@nalresearch.com or fax your request to the number 703-392-6795.

  • Click here to be taken to our Request a Quote form.
  • Or email your request to sales@nalresearch.com. Please be sure to include all NAL Part Numbers and quantities, along with your contact information.  Formal quotes take 24-48 hours during business hours to process.  Please note that the lead time included is in business days.
The lead time for an order is provided when placing an order. The lead time is also included if a formal quote was requested.
We use FedEx for all orders. If customers have FedEx account number, we can charge the shipping fee to the account provided. Customers can also prepay the shipping fee if request is included on the purchase order.


We accept Check, EFT, and/or Credit Card Payment.

Billing starts on the 13th of previous month to the 12th of the current month.

Customers will still incur airtime monthly service fee for every IMEI number suspended.

Please send your deactivation request to sales@nalresearch.com .

All airtime requests must be in writing.  Please email all airtime requests to sales@nalresearch.com.  All airtime requests take 24-48 hours during business hours to process.  A confirmation email will be sent once the request(s) has been completed.

Yes, you can de-activate your service at any time.  If a de-activation request is within a billing cycle, you will receive one more invoice for the current billing cycle as our airtime fees are not prorated.  Please email your de-activation request to sales@nalresearch.com.


5 days.  Once a single message is older than 5 days, all messages for the destination will be purged.

Yes, the source IP address that will be utilized to connect to the Iridium gateway needs to be on the Iridium firewall whitelist. A request must be made with the airtime provider to have an IP address whitelisted.

MO-SBD messages are queued at the GSS (gateway). The GSS can store 10,000 messages per server application. If the number of MO-SBD messages exceeds the 10,000 limit, the oldest message is discarded and the newest added to the queue. The expiry for the queued message is 12 hours.

Your Cart
Your cart is emptyReturn to Shop
Calculate Shipping
Apply Coupon